| Issue ID | 1168584 |
| Internal NHTSA # | 10700779 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 07/03/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I bought my sonata new in 2010 & have just now in 2015 put 56,000 miles on it. About a week ago i was driving & noticed a popping & grinding noise anytime the road wasn't smooth & when i would turn the wheel. I took it to be checked out & was told there was a recall. When i called hyundai customer service about the recall i was informed that even though my car is exhibiting every sign of the steering coupling recall i would not be able to get my car repaired because my car does not fall under the manufacturing dates. My car was manufactured on 10/01/2010 & the recall stopped on 09/10/2010. I asked how they could be sure that every car manufactured after 09/10/2010 could have been manufactured correctly when they were still investigating the issue on the day my car was manufactured. Now i will have to spend $300 for a repair hyundai should be taking responsibility for. I use to recommend hyundai to everyone, i will never recommend it again or purchase another hyundai again. I will be looking into trading my sonata in after i have the steering coupling repaired. |
| Vehicle Mileage at Failure | 56000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEECH BLUFF , TN |
| VIN pattern | 5NPEB4AC5BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |