| Issue ID | 1111549 |
| Internal NHTSA # | 10637011 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 10/09/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I recently took my vehicle back to hyundai in newport news, va and was told because my vehicle is out of warranty that i would have to pay over $500 to have my steering coupling replaced when i first brought this to their attention in 2010-2011. My car was build in may 2010 and falls under the safety recall but because my vin was not part of the recall i am not covered which is unacceptable and should not hinder the life of myself or my daughter. I hear cranking and ticking every time i turn my wheel and i have to drive extra careful due to fear of my steering wheel becoming locked. This is unacceptable and unsafe. I contacted hyundai motor america and they said i can pay upfront and file a claim for reimbursement that takes 4-6 weeks to approve or deny based on what they feel i should receive if i receive anything at all. We spend thousands of dollars in repairs only to be let down by this company. |
| Vehicle Mileage at Failure | 61800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMPTON, VA |
| VIN pattern | 5NPEB4AC1BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |