| Issue ID | 1069224 |
| Internal NHTSA # | 10593502 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 16/07/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Dear sir/madam, i'm contacting you to report what i strongly believe is a defect in the steering unit of hyundai sonata, 2011. In an article that was published in september 2010 at yahoo news, a recall problem of the sonata was reported after "complaints have come in about feeling looseness while driving or abnormal sounds coming from the steering columns." (http://voices. Yahoo. Com/hyundai-recall-2011-hyundai-sonata-sedans-steering-6864748. Html) my problem with hyundai matches the description of the complaints, with more complication: 1) when i start the car, without driving, if i steer the steering wheel left and right, i could hear an obnoxiously loud noise in the form of "clicking." one consumer videotapes this problem in this video https://www. Youtube. Com/watch? V=otkcp-8xhsw 2) when i drive on a road that is less than perfectly smooth, i can hear a loud rattling noise, a noise that appears to be coming from loose parts in the column. The noise becomes most obvious and loudest when i drive slowly on brick roads. 3) the problem becomes most dangerous when i drive on the freeway. As i slow down to take an exit, the steering wheel goes viciously vibrating, making it hard to control or keep stable. This vibration is associated with a loud rattling noise coming from the steering column. I took the car to the hyundai dealer and talked to hyundai usa, both parties distanced the problem from campaign 97 (a steering intermediate shaft recall). The dealer says that i need to replace the entire steering column on my expenses. If the dealer is right that the problem is not related to the recall, then it is a new problem that needs to be addressed and investigated. Please take into account that the safety of hyundai sonata drivers could be endangered by this problem if not fixed. I hope to hear from you soon regarding this matter. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | YPSILANTI, MI |
| VIN pattern | 5NPEB4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
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| Type of child seat code | |
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