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2011 Hyundai SONATA Steering Problems, Complaints and Defects

Issue ID	1059782
Internal NHTSA #	10584076
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	11/03/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	On march 11, 2014 approximately at 3:30 pm i went to my car in an underground garage. I entered the car, put my seat belt on, and put the car in reverse. Then when putting car in drive, the steering wouldn't move and without acceleration the car took off. . My foot was on the brake when the car took off. At that time, i tried to brake and had no steering or brakes. When that happened with the car accelerating, i had no brakes or steering. I crashed into my husbands car that was parked in spot next to me. I smashed his rear right panel. The car was going at such a speed my husband's car was pushed a couple of feet over. If his car was not there, i would have crashed into the cement wall. As for my car, i smashed the left front fender, head light and lower panel on the front of the car. The car immediately went dead. I immediately called my insurance company and proceeded to call hyundai. I had vehicle towed to the auto body shop for repairs caused by accident. After the body shop repairs were finished, the car was towed to hyundai. This auto body shop had the car for 2-3 weeks. Hyundai technicians were called in to check. Hyundai's final outcome/decision was that there were no findings and they feel they are not responsible. I was then called to pick the car up the manager. He claimed to have phoned me numerous amount of times, but this is false. I only received one call from him. The car is unsafe to drive since this is the second incident involving the same problem the car was towed from hyundai back to my residence and parked in the underground garage. I find this completely appalling and very upsetting that this has happened. This is not the response or service i expected to receive from a so called reputable company. This could have resulted in serious injury or fatalities. I feel hyundai is totally responsible for this situation. They are not taking responsibility for this.
Vehicle Mileage at Failure	18200
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	HARWOOD HEIGHTS, IL
VIN pattern	5NPEC4AB5BHXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	1
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	HYUNDAI AUTO NATION
Dealer's telephone number	847-297-7881
Dealer's city	DES PLAINES
Dealer's state code	IL
Dealer's ZIP code	60018

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LETAEAA199HN01758 JMZCWA9G600101065 SAJAA06D99FR19793 MA1YT4HJUD6L18733 MAT464753DSL01449 VSA63807813123633 WDDZF6EBXJA400040 1HD1FMM13CB613329 YS2R4X20005625446 WBAAH51010EB05481 WDB1231931F055187 KL1JF696JAK566141

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2011 Hyundai SONATA Steering Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?