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2011 Hyundai SONATA Steering Electric Power Assist System Problems, Complaints and Defects

Issue ID	1459408
Internal NHTSA #	11084048
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	09/04/18
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Product type code	VEHICLE
Description of the problem	Tl* the contact owns a 2011 hyundai sonata. When the steering wheel was turned, the contact heard a clunking noise and the steering wheel was difficult to maneuver. The vehicle was taken to an independent mechanic who stated that the power steering coupling was worn and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The local dealer was not notified. The failure mileage was 137,000. Contact states that failure mileage exceeded warranty of 100,000 and if coupling were to fail vehicle would only lose power steering. Contact feels this would put both vehicle and driver in a dangerous situation causing an accident. Hyundai claims car is drivable. *tt
Vehicle Mileage at Failure	137000
Number of Occurences	1
Source of the issue	HOTLINE VOQ
City and State	EAST MORICHES, NY
VIN pattern	5NPEB4AC1BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	4
Drive train type	FWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	ATLANTIC HYUNDAI
Dealer's telephone number
Dealer's city	WEST ISLIP
Dealer's state code	NY
Dealer's ZIP code	11795

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4JGFF8KE1SB379710 3VV3B7AX4MM056068 MB8ED11M7R8101952 MMFVL34080VT98823 ZFFEZ58C000014946 1GNFC13J68J176253 LVSHFCAF8LH521871 JN1TCNS51U0410386 WBA5V5107KAJ52354 WVGZZZ5NZLW874876 LRWYGCFJXRC466897 1FTFW1EGXGFA01930

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2011 Hyundai SONATA Steering Electric Power Assist System Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Steering Electric Power Assist System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?