| Issue ID | 1148064 |
| Internal NHTSA # | 10672008 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 20/03/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I purchased a used 2011 sonata on 3/19/14. Within a few days, i noticed that when i reached 70 mph, the steering wheel began to vibrate violently. I called the service manager at the dealership who said it sounded like the wheel alignment. Since i work only 6 mi. From home and i hardly ever drove 70 mph, and the dealership is about an hour's drive from home, it was not until 5/19 that i had the alignment done. I paid $58. 40 for the work, on the way home i found that it still vibrated at 70 mph. Due to having recently spent so much to buy the car, i couldn't afford to spend any more on it then and decided to keep my speed under 70 until i had more money. On about 9/8, the steering wheel starting making a grinding noise when i turned the wheel when backing out of my parking place. On 9/10 i called the service manager at the dealership again who suggested i take my car somewhere closer to home. I took my car to an automotive repair company, who was recommended by several friends. He removed the driveshaft and said the coupling was "dust" and it was metal against metal. He then said there was a safety notice but not a safety recall on this problem. From that day forward i have had no vibration in the steering wheel. I believe there should be a safety recall before someone gets hurt or killed. I would also like my $421. 40 reimbursed. |
| Vehicle Mileage at Failure | 60777 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEWISVILLE, TX |
| VIN pattern | 5NPEB4AC4BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |