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2011 Hyundai SONATA Latches Locks Linkages Doors Latch Problems, Complaints and Defects

Issue ID	778000
Internal NHTSA #	10320556
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	16/03/10
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Product type code	VEHICLE
Description of the problem	2011 hyundai sonata: i had heard about the door latch recall on my new sonata via news reports. I purchased this sonata on feb 16th,2010. So,i called and the dealer(st. Augustine hyundai)said i wasn't included in the door latch recall. The dealer said there was 2 bulletins on my sonata anyhow. #1,the ignition wire needs rerouting or it could become afraid. #2,the ecm computer needed re-programming at that time with an explanation that some new software from hyundai when it arrived to the dealer,they would check the parameters of the ecm computer program. Now,i haven't to this date received any information regarding any of these 3 issues with my new 2011 sonata from anyone in the mail? On 3/16/2010 yesterday i received a call from hyundai usa corporation. The man said my car" is" affected now by the door latch recall. I didn't ask him about the other 2 bulletins mentioned by the dealer nor did he mention them to me. He said i would receive a letter about the door latch recall soon. But nothing again about the other 2 issues? I have been on hold for 45 mins once today and 35 mins yesterday and just hung up because its been too difficult getting anyone at hyundai,the press(or speak) recall option to route ones call on phone or dept said its having high call volume due to recent recalls. I called st. Augustine hyundai back yesterday and spoke to service manager and he said it's showing now about the door latch and the other 2 issues still exist like he told be weeks back already on the phone. I asked what needs reprogrammed with the ecm computer. He asked me to hold,came back and said if that isn't tended too. The engine could stall or the car might suddenly be able to go no faster then 20mph. This sounds unsafe and i haven't received any letter official from hyundai corporation. If i'm driving and my car stalls or i'm on the freeway and the car drops from 70mph to 20mph without my desire to do so is unsafe? They supposedly spent 4 years developing the vehicle.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NEW SMYRNA BEACH, FL
VIN pattern	5NPEB4AC7BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN8DR09Y42W707218 WDF44770323671799 VSSZZZKMZNR041900 WB523CF02RCP02238 VF37JBHY6JJ750604 1HGCG66812A135351 1GT4UREY0SF183540 WDD2120031A013964 LJDUAA2J6K0011953 KMHJN81VP5U149670 XWFS47EF1D0000080 1C8FYN8912T213753

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2011 Hyundai SONATA Latches Locks Linkages Doors Latch Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Latches Locks Linkages Doors Latch Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?