| Issue ID | 1377975 |
| Internal NHTSA # | 10985695 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 01/02/17 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2011 hyundai sonata. While driving highway speeds, an abnormal noise could be heard from the front end of the vehicle. The contact also stated that the door latches failed, which allowed the doors to remain open even when the vehicle was in drive. The vehicle was taken to an independent mechanic who diagnosed that the door latches and the front coil springs were defective and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that they could not be of any assistance due to the vin not being included in nhtsa campaign numbers: 10v070000(latches/locks/linkages) and 15v629000 (suspension). The contact was informed that nhtsa had issued out the recalls and they were regulated by the manufacturer. The approximate failure mileage was 135,000. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FRIDLEY, MN |
| VIN pattern | 5NPEB4AC6BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |