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2011 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

Issue ID	895091
Internal NHTSA #	10438130
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	27/11/11
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	While walking up to my wife's 2011 hyundai sonata in a parking lot, we noticed that the passenger side tail light was dislodged from the body of the car. The electrical wires were still attached to the tail light, but there was no damage to the back of the car or the tail light itself. However, we did see the four bolt holders that attach the tail light to the body of the car had ruptured and broke apart. Within an hour we took the car to our local hyundai dealer and they said they had never seen a defect like this. They insisted that this must have been due to an impact, even though there was no evidence of damage to the tail light, the back of the car or any signs of vandalism. Since they felt it was due to an impact (not covered by the warranty), we had to pay nearly $300 for the tail light to be replaced. Later that day, i noticed the driver side tail light was becoming loose to the touch as well. The next day my wife called the corporate line for hyundai to report this tail light defect and report the dealership we went to as well. Within 2 days the dealership called us back and said this is definitely some kind of defect and it should have been covered by our warranty. They refunded our money and also replaced the driver side tail light at no charge. Every sonata should have their tail lights checked and recalled (at no charge) if these defective bolt holders continue to be found as brittle and flimsy as ours were. Thankfully the tail light did not fall off our car while we were driving or it would have become a serious road hazard. Please bring this to the attention of all sonata owners immediately.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BOYNTON BEACH, FL
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1N4AL3AP5GN357976 W1K2231632A023926 LNYADDA23FK201588 MR053T1Y420418502 1G4PP5SK4F4199086 3B7KF23C82M221208 WBAWA11DYDE058550 MRHRU5850FP100296 VSSZZZKMZNR015739 WAUZZZF21LN061355 VF1LZLET1FC294702 2T2HZMDA8NC360516

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2011 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?