| Issue ID | 1045756 |
| Internal NHTSA # | 10568351 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 26/02/13 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Add me to the growing list of tail light issues. My taillight was found hanging for no apparent reason. When i took it to the dealership for warranty replacement, pictures were taken and forwarded to their rep as the dealer had not seen this issue before and they were looking for authorization. Although there was no exterior damage to the tailllight, the inside plastic where it is mounted to the car was all broken up. A determination was made by someone who had not even seen the vehicle to deny warranty work due to damage. There is no damage to my car! The dealer offered to install the taillight at no charge if i would buy the part. I didn't feel that i should pay $182 for a new taillight and they offered to find me one used. What does that tell you? I was able to find an aftermarket replacement for $61 and they will install for free. How foolish of hyundai to lose a customer for a cheap repair. What good is their warranty if they don't honor it? And, by the way, they don't recognize your website with all others who have issues. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUGAR GROVE, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |