| Issue ID | 959784 |
| Internal NHTSA # | 10492742 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 18/12/12 |
| Component | EQUIPMENT:MECHANICAL:JACKS |
| Product type code | VEHICLE |
| Description of the problem | 2011 hyundai sonata hybrid. Consumer writes in regards to problems with vehicle tires. *smd the consumer stated as he was jacking up the vehicle to remove the right tire, the moment the wheel left the ground, the steel in the jack head collapsed causing the jack to part from the vehicle, in which the vehicle fell to the ground. The consumer believed the steel was of poor quality, which could not support the partial weight of the vehicle. |
| Vehicle Mileage at Failure | 11700 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | RANCHO PALOS VERDES, CA |
| VIN pattern | KMHEC4A49BAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SB HYUNDAI |
| Dealer's telephone number | 424-456-2030 |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |