| Issue ID | 1593421 |
| Internal NHTSA # | 11244886 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 19/03/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Reference vin# 5npe c4ac 5bh1 7045 4 2011 hyundai sonata 129,044 miles at engine failure on march 19, 2019 hyundai case# 15847818, campaign 132, total engine failure, claim is in the sum of $5054. 95, complaint: all requested documentation for invoices, owner registration, and associated information has been submitted to the hyundai client care specialist in a timely manner. Hyundai campaign 132 document rcmn-15v568-2234 directs that required vehicle inspection will be done at no cost to claimant. Hyundai client care specialist, refuses to contact the hyundai dealer to authorize vehicle inspection at no cost to claimant per referenced hyundai procedure. Local hyundai dealer in savannah, georgia, refuses to contact hyundai for authorization to perform the required vehicle inspection at no cost to claimant. Dealer advises that we make a claim for this expense to hyundai. At this point, august 19, 2019, hyundai has made no indication that they will actually honor any claim for expenses. |
| Vehicle Mileage at Failure | 129000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAVANNLAH, GA |
| VIN pattern | 5NPEC4AC5BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |