| Issue ID | 1405208 |
| Internal NHTSA # | 11021298 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 01/09/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I never received the notice on my car recall number 123. I have taken my car in for all recalls i have received and i was never told that the engine could fail because of metallic debris wasn't removed from the crankshaft. My car is in the shop because the motor is locked. It just stopped and then would not move . Southern states hyundai in raleigh is where i have taken my car for all recalls for four years. They knew about this defect in 1915, but have never informed me or done the work required by the recall. My car was made in alabama and the hyundai web site confirms that my car should have been covered under this recall. Southern states is saying they have no recall for my car but one small thing that needs to be done. They don't want to fix my car even though it is there fault that the recall work has never been done. |
| Vehicle Mileage at Failure | 142000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RALEIGH, NC |
| VIN pattern | 5NPEC4AC3BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |