| Issue ID | 1250337 |
| Internal NHTSA # | 10817563 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 10/12/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | There is a recall on my vehicle engine. I took my car to the dealer and they inspected the engine for the defective part (engine). They said the car doesn't met the requirement for fix or replacement. However, they increased the oil amount from 4. 5 quarts to 5. 5 and change the oil dip stick without explanation when i asked why. I believe they are attempting to cover up the problem with temporary fix. Can you investigate in to this matter please. I call them several times about the situation with the dealership and the changes made without explanation. After several weeks of waiting for them to respond i call them and the costumer service person on the phone gave me an explanation, again not responded to my question directly but by someone who only answer the phone. Please help or advise! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAST POINT, GA |
| VIN pattern | 5NPEB4ACXBHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |