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2011 Hyundai SONATA Engine Problems, Complaints and Defects

Issue ID	1245510
Internal NHTSA #	10809779
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	12/07/12
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Case number [xxx] : hi my name is [xxx] i purchased a car on september of 2010 not even a year later started to hear knocking in the engine in 2012. Took the car to mid island- hyundai in centereach ny 11720 was told that it was due to "lack of maintenance" that the "short block , gaskets tensioners" needed to be replaced. Dealer didn't not give loaner car had to wait 3 months for repairs to be done in the amount of 3889. 43. Then in oct of the same year while on a trip same knocking noise was heard then engine stopped running. Had the car towed to a dealer in canada, dealer told us that it was engine failure. We told them that according to mid island hyundai we got a "new engine". Repair were made on the car no charge, had to return to new your in a retail car that was paid out of pocket. Last month we receive a letter stating that car is being recalled do to the "short block" and other issues with the engine. Letter states that if knocking noise was hear coming form the engine to immediately take it to be serviced. I'm sending this compliant letter so i could be reimburse the full amount of the previous repair done in 2012 of 3889. 43. Do to the fact that it wasn't my "lack of maintenance" but do to poor manufacturing of hyundai. Spoke to a rep regarding this issue, she gave me this case number [xxx]. Please contact me at [xxx] or email me at [xxx]i'm also uploading all paper work regarding repairs and recall letter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SELDEN, NY
VIN pattern	5NPEB4AC5BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FMEU15H3JLA46125 MMFFW18050C463908 WV1ZZZ2HZGA010621 WDC2923242A079939 KPTN0B1FSBP061580 NMTBE3BE80R082799 KMHTC6AD2FU239555 WDDTG5CB4JJ484503 JF1GDBKH34G039221 WBAJA7C57JWC75638 VF33CNF0UK8386270 KM8J3CA21GU099889

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2011 Hyundai SONATA Engine Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?