| Issue ID | 1223745 |
| Internal NHTSA # | 10777890 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 08/09/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My wife and i bought a 2011 hyundai sonata on august 28th, 2015 from a dealership, but after driving the vehicle for a period of 10 days, the engine keeps running with knocking noise; a noise which my wife and i were not sure as to which part of the engine it was emanating from. We though maybe it was just a rock and would subside after few drives, but it didn't. On september 25th, 2015, while my wife was driving to the store, the vehicle stalled at a stop sign, but after removing the keys off the ignition and re-cranking the engine, it started running and the knocking noise went off, but the engine light came on afterward. My wife took it to the dealership we bought it from for a check up and repair, but the dealership's maintenance shop was unable to fix the vehicle for the reason that it had not reached 30 days since we bought the vehicle for the warrant that we bought to kick in. This was very frustrating and puzzling for the dealership to act this way to a customer who just bought a vehicle. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH , TX |
| VIN pattern | 5NPEB4AC6BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |