| Issue ID | 1151441 |
| Internal NHTSA # | 10678427 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 15/09/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Purchased a brand new 2011 hyundai sonata. While we were driving down the road, we heard a knocking noise coming from the engine. While we were looking for a gas station to pull over, the check oil light came on, all within a matter of minutes. We immediately pulled over and checked the oil only to find that no oil was registering on the dip stick. We found that odd as we had our oil change just a couple months ago. Had the car towed to the dealership and was told that there was sludge in the engine and we needed to replace it. The cost to replace the engine was $6100. Furthermore, the dealership went on and changed their story 5 times as to while the engine failed. They asked us to provide them with oil change receipts, which we did yet they still denied our claim. Our car had the oil changes done properly and within the time scheduled. Our car was still under warranty yet they denied our claim we have filed a lawsuit against the dealership and hyundai. |
| Vehicle Mileage at Failure | 47000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERVIEW, FL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |