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2011 Hyundai SONATA Engine Problems, Complaints and Defects

Issue ID	1111047
Internal NHTSA #	10633631
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	31/08/13
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I purchased my vehicle in april 2012. Car has been serviced only by brandon hyundai service center. Last service was done on 7/25/2014. On august 31st my car cut off while driving. Car was towed to brandon hyundai. On sept 5, i received a call from service dept saying diagnosis found the engine was locked up. They couldn't tell me why because it had oil and no leaks. It would have to broken down to find out why engine locked up which would cost me $500-$600. Also, a used engine would cost me $6200. On 9/15/14, i called hyundai customer service at 12:27pm and spoke to esperanze. I explained to her my situation. She advised me to call back with id# and speak to a case manager. At 12:29pm, i called back and spoke to case mgr mariatta. She stated she could do nothing for me and referred me back to the dealership to have diagnosis done. I explained to her that i didn't have $600 to pay for diagnosis. Case#6878995. She stated that maybe dealership could help me with some arrangements since warranty recently expired and told me to have a good day. I am currently driving a loaner car. I need hyundai to take responsibility and please get my car repaired or another car. Thanks so much!
Vehicle Mileage at Failure	60845
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TAMPA, FL
VIN pattern	5NPEB4AC4BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MR0FR22G700513460 ZFFEZ58C000014946 WF0JXXGAHJJR23111 ZFFEZ58C000149461 WBA8C510XGK636278 W1KAH0EB1RF160699 LRWYGCFJXRC466897 WBA2C12050V778796 SCBFE63W8EC097035 WVWZZZ3BZYE473825 4JGFF8KE1SB379710 1FTSE3ELXCDA23717

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2011 Hyundai SONATA Engine Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?