| Issue ID | 1096912 |
| Internal NHTSA # | 10621023 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 05/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Oil changed 1-1. 5 months ago. On 8/5/14 while driving home the car started having a ticking noise coming from the motor and the oil light quickly flashed but then went away. Made a right turn and there was a squealing noise followed by a loud boom. Car then began to have a clunk coming from the motor and would stutter like it was trying to stall out. Checked the oil and there was not much in the motor. No oil leaks. Car is parked at the same place all the time while at work and home, no oil marks left where car is parked. 2 quarts of brand new oil put into car (car was not driven after this happened-brought oil to the low oil mark on the dip stick) the next day and car was towed to faulkner hyundai (paxton st, harrisburg pa). Car was received at dealership by 9:30 am on 8/7/14 but was never looked at until the following day. Received call from dealership stating the noise was from coming from the bottom part of the motor and questioned when my last oil change was stating "there was very little oil in the car and it was very dirty." first red flag considering that was brand new oil. Hyundai is now trying to not cover this under the warranty. This issue seems to be common on this vehicle from all the research i have done and should probably be recalled. Hyundai customer service is a joke as well as their vehicles. And their "america's best warranty" is a gimmick to get people to buy these polished pieces of crap and more than likely will not be honored. Still waiting to hear from hyundai on a quote for the repairs and if the warranty will cover it. |
| Vehicle Mileage at Failure | 82250 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISBURG, PA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |