| Issue ID | 977924 |
| Internal NHTSA # | 10510124 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 10/04/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I purchased/ picked up my certified 2011 hyundai sonata on 4/4/13. On 4/10 the push start failed. I had to call the hyundai service department and was walked thru the over ride process to get the car started. Immediately made a service appointment for this issue and took it in on 4/13. On this day it was discovered that there was an issue with the thermostat and they needed to correct it, i authorized it and it was all covered under the warranty. There was no out of pocket expense. I picked my car up that same evening and drove it home and no where else for the rest of the weekend. 4/18 about 22 miles down the highway the engine light comes on. 4/19 took it in, i was told the thermostat part that was installed was obsolete and they had my car for 6 days waiting on the new part and doing installation. I was provided a rental car at $60+ out of pocket cost for insurance. Picked up my car 4/25 and drove it about 175 miles ( it is 126 miles round trip from home to work) and 4/26 the engine light comes on again. I sit here now with no hyundai because it is at the dealers getting repairs again!!! Again!!! Opted not to use the rental car service this time as it would cost more than $50 per day out of my own pocket for an uncertained amount of time. Nothing but problems and i havent even made my first car payment yet. And on 4/24 the day before i pick my car up for the second time, a recall was issued for the brake lamps... Really hyundai??? Really??? What makes this car certified? What was the inspection exactly that occured to certify this vehicle?? |
| Vehicle Mileage at Failure | 33793 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MORENO VALLEY , CA |
| VIN pattern | 5NPEC4AC2BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |