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2011 Hyundai SONATA Electrical System Problems, Complaints and Defects

Issue ID	913691
Internal NHTSA #	10453351
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	04/03/12
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	From: consumeraffairs@hmausa. Com subject: re: hyundai sonata 2011 date: tue, 6 mar 2012 18:01:34 -0700 dear javier rivera: thank you for contacting hyundai motor america. We appreciate the opportunity to assist you, but we apologize for the circumstances that prompted your contact. We would like to refer you to your servicing dealership for the diagnosis of your battery concern prior to any decisions being made about a buyback situation. We apologize for any inconvenience this may cause you but we need additional information regarding your situation to review your case further. Once you have contacted your dealership for the repair details, please contact us with the dealership contact information that includes who is working with you and what they are offering to do to address your concerns. We have documented your comments. Your case number 4751061 can be referenced if we can provide further assistance. Thank you for contacting hyundai motor america. To: consumeraffairs@hmausa. Com sent: mon, 05 mar 2012 20:55:27 -0700 subject: hyundai sonata 2011 to whom it may concern, i am the owner of a hyundai sonata hybrid 2011. I recently bought the car in november 2011. I was very excited of buying my first hybrid and the significant savings in gas. I have been happy with the car, although i have realized that the savings in gas were good in the beginning, but have dramatically decrease lately. I thought it was our driving and had not paid too much attention to this until yesterday when the following incident occurred. Yesterday, sunday march 4, 2012, around 9:00 am on our way to church with the entire family, while my son, 15 years old with a learners permit. Out of the blue the car jerked, stalled and completely lost power on southwest parkway. My son, an inexperience driver, totally panic and almost crashed into a passing car. The car was towed to the dealer, round rock hyundai in tx. Today the dealer was unable to give additional in
Vehicle Mileage at Failure	3900
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	AUSTIN, TX
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	4
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAWA11DYDE058550 MRHRU5850FP100296 VSSZZZKMZNR015739 WAUZZZF21LN061355 VF1LZLET1FC294702 2T2HZMDA8NC360516 2G2FV22G6X2213453 VF1DZY106E0700529 WDB4271011W171477 WJMM1VNS00C009906 MHRGB3840CJ014334 3B7KF23C82M221208

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2011 Hyundai SONATA Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?