| Issue ID | 814060 |
| Internal NHTSA # | 10353522 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 30/08/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2011 sonata has 7600 miles on it. The problem began around 5000 miles, but has gotten progressively worse. Upon trying to turn the car off, the engine shuts off, but the key is stuck in the accesory position. I can restart the car and drive, but i can't get the key out. It just stays either in the accesory or the on position. I've had to unhook my battery to keep it from dying because i can't get the key out. At first, i could just move the gearshift out of park and back into park, and that would usually unlock the key. As time went by, the problem went from happening once a week, to once a day, to nearly every single time i drive the car. Also, once it started happening more frequently, i couldn't troubleshoot to get the key out. I would just have to wait, sometimes up to two hours, and try again. Eventually, the key would just pop right out as if nothing had been wrong in the first place. Very frustrating and time consuming. The car is currently at the dealership getting a new ignition. We'll see how it works. |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | URBANDALE, IA |
| VIN pattern | 5NPEB4AC0BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |