| Issue ID | 1376658 |
| Internal NHTSA # | 10984449 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 07/05/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I own a 2011 hyundai sonata se 2. 4 liter sedan which i purchased in march 2011. I have encountered no issues with engine stalling or hesitation. On sunday, 05/07/17, without warning, the vehicle (mileage 57,880) would not start. The next day, the vehicle was towed from my driveway to the pearson hyundai dealership for a $109 diagnostic inspection. Tuesday morning troy, the service technician, called to inform me that the car needed a starter. The cost for parts and labor would be $650/new or $250/rebuilt. I read numerous forums where consumers reference starter malfunction at low mileage. Clearly, there is an ongoing issue with the starter on this vehicle. The manufacturer should take responsibility and replace the starters at no cost to the consumer. |
| Vehicle Mileage at Failure | 57880 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTH CHESTERFIELD, VA |
| VIN pattern | 5NPEC4AC4BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |