| Issue ID | 1370515 |
| Internal NHTSA # | 10972117 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 12/04/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai sonata. While the vehicle was operated, the steering column made an abnormal clicking sound. The contact stated that the vehicle was taken to the dealer for an oil change and front wheel alignment. The contact was informed that the alignment could not be performed. The technician was informed that the error in the software for the power steering caused an error in their system; therefore, an alignment could not be performed. The manufacturer was notified of the failure. The technician stated that the vehicle fell under nhtsa campaign number: 10v426000 (steering), but the vin was not included. The failure mileage was approximately 123,000. |
| Vehicle Mileage at Failure | 123000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GARDEN CITY, MO |
| VIN pattern | 5NPEB4AC8BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |