| Issue ID | 1023430 |
| Internal NHTSA # | 10552632 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 05/08/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving to work my instrument panel and gauges started flashing, my speedometer and rpm odometer would "jump" from 0 rpm and 0 mph to 2500 rpm and 70 mph "bouncing" between those readings. There had been a recall on the stop lamp so i took my car in to get this replaced explaining what my car as doing. The hyundai dealer "confirmed" that this issue was the cause. After having the stop lamp replaced it did not do it again for a few months. On 10/29/2013, 10/30/2013 and 11/01/2013 it began to do the exact same thing. When i took it back in they ran a diagnostic costing me $100 dollars, which they then "informed" me that it was the instrument cluster. So i spent $1377 to replace it (of course i was 2,000 miles outside of the warranty at this point as my husband did not think it necessary to get the extended one when we purchased it), i finally got my car back on wednesday 11/13/2013 and it seemed fine until today 11/17/2013 when it started doing it again. Not only did i have to deal with a complete lack of professionalism from the dealership but my car is still not fixed. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RED LION, PA |
| VIN pattern | 5NPEB4AC0BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |