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2011 Hyundai SONATA Communications Horn Assembly Problems, Complaints and Defects

Issue ID	843742
Internal NHTSA #	10381612
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	08/02/11
Component	COMMUNICATIONS:HORN ASSEMBLY
Product type code	VEHICLE
Description of the problem	I was driving on a major dallas freeway when a truck started changing lanes without visibly seeing me. I attempted to use the horn only to discover it did not work. I took the vehicle back to the dealership and after four hours was told they will need to order one. This is a major issue for an automobile when navigating extremely over utilized freeways. Based on read forums, the horn on this car appears to be an issue. I do not know when they will fix my horn. I was only told they would call when the horn comes in. This is extremely poor customer service and care when a product, with known issues, is not supported with replacement parts, in house, in effort to minimize danger to the end user and customer.
Vehicle Mileage at Failure	6775
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RICHARDSON, TX
VIN pattern	5NPEC4AC9BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDD1903771A007353 KNACK813EFT103520 JMB0NV240MJ307223 WAUZZZ8E16A266466 NP0AA2A72BL015240 LVHFC1552L6253714 VF7RD5FV8DL517173 JF1GT7KL5LG100803 XW8AC2NH5HK109838 WMWSW31090T234348 JTFUF35Y306000644 LSJW74C91NZ040810

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2011 Hyundai SONATA Communications Horn Assembly Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Communications Horn Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?