| Issue ID | 1325393 |
| Internal NHTSA # | 10915317 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 02/06/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Steering wheel started to make a small "clunk" noise, which has now progressed to a large "clunk" noise and rattling of the wheel. This began some time ago, perhaps 4 months, and has just gotten worse. I took it in to a certified hyundai dealership to get it looked at and review for recalls. Well, after having to pay them $100. 00 without previously having agreed to, they tell me the part costs about $3. 00, but with labor would total $310. 00!!!! This should fall under a recall. I have seen so many people post online about the issue. I see where some people got it fixed for free, and others who had to pay! I emailed hyundai too, prior to taking it in to the shop, and they told me that i had to go to the shop to have it looked at. No help at all. I continue to drive my car, which i paid full price for, with the constant clunking! Mind you, i have children in the car and am terrified i will eventually loose control of the wheel and crash. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORANGE, CA |
| VIN pattern | 5NPEB4AC0BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |