| Issue ID | 1162336 |
| Internal NHTSA # | 10691304 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2010 |
| File date | 16/01/12 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I have experienced three (3) broken outside door handle breaking the same way from stress fracture where the plastic door handle contacts the metal latch. It appears the plastic door handle is too brittle for intended use. The broken door handles were replaced as follows: -rear right side door handle was replaced jan 16, 2012 -rear left side door handle was replaced dec 21, 2013 -driver's door handle replaced dec 1, 2014 i contacted hyundai customer care and they do not appear to be concerned that this is a safety issue and are treating this as normal wear and tear. A broken door handle fails hawaii state safety inspection as the door cannot be opened from the outside. Hawaii is not subject to extreme temperature changes. I do not believe this is normal wear and tear as i experienced door handle failure as soon as 2 years of use with the least used door handles, rear passenger doors breaking before the most used driver? S door handle. There are numerous same failures reported on the internet. My hyundai dealer now has these door handles in stock (used to have to order them in) and told me this is a common occurrence of my model sonata and to report my concerns to hyundai usa, which i did to no avail. Maybe they will listen to the nhtsa. Please help. Thank you. |
| Vehicle Mileage at Failure | 31688 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILILANI, HI |
| VIN pattern | 5NPEU4AF5AHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |