| Issue ID | 1107263 |
| Internal NHTSA # | 10631038 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2010 |
| File date | 18/08/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | On vacation, my husband attempted to open the left rear passenger door and the handle fell off in his hand. I took the plastic handle and inside plastic parts to the dealer to repair. Was told that the handle was not covered under manufacturers warranty and the cost to replace was $238. 00. Reading the other incidents reported to nhtsa, it is obvious that what happened to me is not an isolated incident and needs to be addressed by hyundai. I have had many cars with plastic handles, none of which have fallen off in my hand in 45 years of driving! I am concerned that having hyundai replace the handle with the same parts will not solve the problem, as other people have had them replaced only to break again... Or other handles will come off. This is not only an extreme inconvenience but could potentially be a safety hazard as anyone stuck in a hyundai sonata is not accessible with that door in case of accident, fire etc. |
| Vehicle Mileage at Failure | 45400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORFOLK, VA |
| VIN pattern | 5NPET4AC1AHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |