| Issue ID | 1027738 |
| Internal NHTSA # | 10555807 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2010 |
| File date | 08/11/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Both of the rear passenger door handles broke off of the doors within two weeks of each other, under normal use. At the time of the incident, my wife's 2010 sonata had just over 78,000 miles on the odometer, just over the 75000 bumper to bumper warranty. I contacted the service department at the dealership on two separate occasions, and was told that the handles were not covered under warranty and that my best option would be to contact hyundai america to seek a resolution. I did that and opened a case with them. After providing information on the vehicle, i was told that there was no recall for the components and none was being considered. I believe that this is a major safety concern for the vehicle if a rescue attempt had to be made. Not to mention that this is a terrible inconvenience, since we have two small children and have to find other ways of accessing the passenger seats other than with the doors. The handles are made of plastic, and i believe would be prone to yet another breakage if replaced with factory parts. This in my opinion, if faulty engineering and workmanship on the part of hyundai. |
| Vehicle Mileage at Failure | 78500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | YORK, SC |
| VIN pattern | 5NPET4AC2AHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |