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2008 Hyundai SONATA Visibility Wiper Problems, Complaints and Defects

Issue ID	997546
Internal NHTSA #	10526409
Manufacurer	Hyundai Motor Company
Brand	HYUNDAI
Model	SONATA
Model Year	2008
File date	20/07/13
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	While driving on the ohio turnpike, the driver's sunvisor dropped down from the upright position and partially blocked my forward vision. Subsequently the passenger side also refused to stay in the upright position. When i consulted with the dealer i was informed that i was 4 months out of the warranty period. I then contacted hyundai customer assistance and received a case number and was also told that the warranty did not apply. I was also told that i could have the parts replaced and apply to them for reimbursement but that there was no guarantee that i would be reimbursed for the parts or the replacement. I have since seen a hyundai technical service bulletin for 2008my hyundai sonata sunvisor replacement (service campaign t97) dated november 2009 which states that it applies to the western,sc, and southern regions only. Since it's description states "on some 2008 sonata vehicles, the sun visor may not stay in the stored (up) position. This bulletin provides the service procedure to replace the sun visor assemblies." applicable production date range, march 6, 2007 to january 10, 2008. Since my vehicle was built january 02, 2008 this would apply if i lived in any of those states (which i do not). Since this a not only a defective assembly but a serious safety issue, i fail to see why this should be limited to only those regions and not to all areas. At the very least it should be handled as a customer satisfaction issue even past the warranty period.
Vehicle Mileage at Failure	58516
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CAMDEN WYOMING, DE
VIN pattern	5NPET46CX8HXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1HGCM66506A052157 1FTEW1E59JFFA8316 VR3F45GFRKY175410 WAUZZZF54NN002121 VF3CCHNZTJW155184 1FMJK1MT3HEA15479 WDB2020181F123456 1GT19PEY7LF242285 1FA6P8R03S5504285 1GNFK16388R129176 1GTEC14V72Z331066 VF36ERFNE5L006715

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2008 Hyundai SONATA Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2008 Hyundai SONATA Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?