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2008 Hyundai SONATA Air Bags Frontal Problems, Complaints and Defects

Issue ID	736169
Internal NHTSA #	10281466
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2008
File date	31/03/08
Component	AIR BAGS:FRONTAL
Product type code	VEHICLE
Description of the problem	It was purchased march 2008 from dave mengay in rainbow city, alabama. Within weeks of owning this vehicle, i noticed that the passenger airbag off light was not going off when adults were seated. Per the manual, this light should only be on when passengers less than fifty pounds were seated in my front passenger seat. For my first oil change in june 2008, i took my car to the hyundai dealer in huntsville, alabama to have serviced and to check the problem with the passenger airbag light. At the time, the service department was not able to duplicate the issues. I later called back, and was told that they are aware of the issue and that my seat may need to be serviced in california. After my move to illinois, i took my car to be serviced for the passenger airbag light. At this time, i have had my car serviced for this issue at least eight times. This is truly ridiculous. The airbag is one of the safety features that have decreased accident related fatalities. In the event of a crash, my passenger may not be protected due to the issue. I have attempted to follow up with my local hyundai dealer many times with this issue. Just recently, a service representative, told me that she was working with the hyundai customer service and they wanted to try one last option before seeing what else could be done. On the same day of my last service appointment, the problem reappeared. I contacted her a few days later. Despite her promises of call backs, i have never received one. I called last saturday, august 15, 2009 to inform the managerial staff that i was about to write to consumer affairs and wanted to give them one more attempt to help me. The sales manager, promised to call me back on monday after 2 pm. Not only did he not call me back, but when i called him on the monday, he told me that he was waiting on a call back and would call me back by 9 pm which he did not. Now my esc light is coming on while i am driving. I have had it serviced for this but it still does it.
Vehicle Mileage at Failure	1000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CAROL STREAM, IL
VIN pattern	5NPET46F68HXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB16880311J05579 JTHB21B1XP2197321 WME4534621K256021 KL4CJ9E87FB154239 WBA6A020X0DZ11222 2GNAXGEV5L6146426 W1K1183542N366404 2FMPK4J92KBC31024 MAJ3S2GE1LC366630 WDC1641862A252511 JTMHX01J5G4128761 1GTU9FELXLZ362334

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2008 Hyundai SONATA Air Bags Frontal Problems, Complaints and Defects, Recalls and Failures

2008 Hyundai SONATA Air Bags Frontal Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?