| Issue ID | 706291 |
| Internal NHTSA # | 10253346 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2007 |
| File date | 31/12/08 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I received a recall notice for passenger side air bag activation defect on my hyundai sonata 2007. I was advised that if i have this defect i should contact local dealer and make an appointment to get it fixed. I called local hyundai dealer in burlington vermont and they gave my an appointment for dec. 31, 2008 at 8:00 am. I brought my car to dealer ship. I was told that they need the proof of i am having this problem of not activating the air bags. They need the person with me to show them that it does not work while person is in the car seat. I told them how come you did not tell me when i made the appointment also there is nothing mentioned about me proving it in the notice for recall. I was told that person with whom i made the appointment was not aware of the policy. I was told that it will take two weeks to fix the problem. I was told to bring the car back on monday jan. 5, 2009 and they will work on the car at that time. I told the dealership rep. That i can not keep taking time off from my work to get this safety problem fixed. The dealer rep. Agreed to make arrangement to get the car to dealer ship from my home on monday jan. 5, 2009. My concern is many people will just live with defect instead of getting it fixed because of road block from the dealer ship. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ESSEX JUNCTION, VT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |