| Issue ID | 702273 |
| Internal NHTSA # | 10249965 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2007 |
| File date | 14/08/07 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Since i purchased my 2007 sonata, the passenger airbag light will intermittently stayed illuminated when a small adult is in the front passenger seat. In the month of october i received the recall notice 08v161000 (airbags) and immediately called the dealer to schedule an appointment to have this fixed. When i arrived the service manager had another employee sit in the passenger seat. The light went off so they said nothing is wrong. When i got home, i called the hyundai customer assistance center and explained my situation. They informed me that the dealer should have told the this problem may happen when small adults are in the passenger seat and that they should have used a small adult to do their test. They proceeded to tell me that they can only fix the problem if the witness the light on and can hook it up to a computer to see if there is a problem. They said i would need to wait until it happened again, pull over, do not turn the car off, call roadside assistance, when roadside assistance got there tell them they need to tow the car with the engine running to the nearest hyundai dealer service department so they can check it out. On 11/23/2008 (sunday) the light stayed on when a small adult was in my passenger seat, when i called roadside assistance they could tow me to a hyundai dealer service department but since it was sunday they would be closed. Every dealer i call says they cannot do anything for me because hyundai said they need to actually have the light on at the service department in order to send the seat in to be fixed. Hyundai's recall process for the airbag issue is terrible and inconveniences the owner. Can someone help me get this problem fixed? |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OMAHA, NE |
| VIN pattern | 5NPET46C77HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |