| Issue ID | 1031324 |
| Internal NHTSA # | 10558372 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2007 |
| File date | 18/09/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I received a letter from hyundai that my car was under recall (issue with the passenger air bag being de-activated) & urged me to visit the dealer if ocs light was on. Hence i took it to the dealership based on this safety recall notice, there i was informed that they will perform the inspection and conditionally charge me $110 for it which i agreed and later my only options to get the car back after the inspection were either pay $110 inspection fee or the $350 to fix the issue which they deemed was not related to the recall and hence not covered. If hyundai has a manufacturing defect should it not be their responsibility to inspect it to see if the recall is applicable instead of charging the customer for it? Secondly, having critical safety features (that disables the entire ocs!) fail on the car just after warranty is very unfortunate, in this case the seat buckle pre-tensioner failed and disabled the ocs system (although i believe the seat belt and airbag would have worked fine with slightly less function if pretensioner added feature is not available). Please advise what i need to do since hyundai refused to refund my payment. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VENTURA, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |