| Issue ID | 1137337 |
| Internal NHTSA # | 10662266 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2006 |
| File date | 29/09/06 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | We noticed a crack starting in the passenger side dashboard where the airbag was located. The crash pad was replaced on 9/29/06 under warranty. A new crack started in 2010 which continued to expand & spread. On 10/12/11, we returned to the dealership and they verified the situation. However, we were told that because the vehicle was now "off warranty," regardless that it was in the exact same location as the original problem, they could not re-address the issue unless we paid for the repair first & then could be considered under the "good will consideration policy". We strongly objected to this policy, but were told that nothing further could be done. It is now 12/4/14, and the crack has become so severe that air bag light has come on, creating a potential safety concern for the passenger. We know that we are not alone with this particular problem as we have personally spoken with other 2006 sonata owners that have experienced this same issue. |
| Vehicle Mileage at Failure | 9442 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OSWEGO, NY |
| VIN pattern | KMHET46C06AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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