| Issue ID | 1020096 |
| Internal NHTSA # | 10550271 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2006 |
| File date | 30/10/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I called to bring my car in (saturday) to glendale hyundai for a recall but nobody pickled up so i left a message. After nobody called after a many hours later i called back. I was told to drop in on a weekday. On monday the employee and manager did not fix my car because i refused to pay for a diagnostic fee. A recall in my opinion should be free. I called customer service that day and was given a case number. I made an appointment for 4:45 pm with hyundai customer service to go to the glendale hyundai. On my arrival the employee refused to check my car because he said they don't fix cars at 4:45. I arrived early, about thirty minutes early, but he said it was too late. The hyundai customer service has a history of making appointments that don't match up with the hyundai dealer hours. I called customer service to make an appointment and they told me there should be no diagnosis fee. When the appointment was made they took back their claim. They said i must pay a diagnosis fee for a recall. My car is a salvage title car in good condition but has the air bag light on. I have no choice but to not fix a recall for the car. I don't feel it is correct to pay a diagnosis fee for a recall incident. I will no longer be shopping for hyundai or kia products in the future. They wasted my time and want to charge me for a recall. |
| Vehicle Mileage at Failure | 81450 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURBANK, CA |
| VIN pattern | 5NPEU46FX6HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |