| Issue ID | 1611163 |
| Internal NHTSA # | 11269331 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2018 |
| File date | 06/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2018 hyundai sonata hybrid. While driving various speeds, the message "hybrid system failure" suddenly displayed and the vehicle lost power and stalled. The vehicle was towed to capital hyundai (2820 eastern blvd, montgomery, al) to be diagnosed, but no failure was found. The vehicle was not repaired. After retrieving the vehicle from the dealer, the failure continued. The manufacturer was notified of the failure and provided case number: 16248749. The failure mileage was 19,000. *bf the consumer stated that the first failure occured on october 31, 2019 and the second occurred on october 7th, 2020. Both times, the manufacturer was notified, however the problem continues. *as |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | CLANTON, AL |
| VIN pattern | KMHE24L31JAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/10/18 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CAPITOL HYUNDAI |
| Dealer's telephone number | |
| Dealer's city | MONTGOMERY |
| Dealer's state code | AL |
| Dealer's ZIP code | 36116 |