| Issue ID | 1720625 |
| Internal NHTSA # | 11390271 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2016 |
| File date | 20/01/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 hyundai sonata hybrid. The contact stated that while driving 65 mph, the vehicle started making an abnormal ticking noise simultaneously while stalling, without warning. The contact was forced to place the vehicle into hybrid mode to resume normal driving. The contact took the vehicle to carter county hyundai (616 holiday dr, ardmore, ok 73401) and was informed that the rod bearing was defective. The contact was also informed that the vehicle was included in nhtsa campaign number: 20v746000 (engine) which was linked to the failure. The contact was informed that the parts for the recall repair was not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 119000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WILSON, OK |
| VIN pattern | KMHE24L15GAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 64 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |