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2015 Hyundai SONATA HYBRID Service Brakes Problems, Complaints and Defects

Issue ID	1497264
Internal NHTSA #	11129176
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA HYBRID
Model Year	2015
File date	08/09/18
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	While driving 65 miles on the highway, vehicle started a ringing noise and an error message appeared on screen "hybrid system warning! Safely stop and do not drive." after that, "check brake ." appeared and the two messages kept switching back and forth. The vehicle then started to slow down by itself and the break pushed down to the floor by itself. The brakes started grinding and i lost control of the vehicle and the vehicle stopped moving, on the highway, with a semi right behind me. The vehicle did not allow me to safely stop, it stopped on it's own. If it had not been for a shoulder close enough to coast to it, a major accident would have occurred. I was an hour away from home and in order to get home i had to keep pulling over, cutting off vehicle, wait a few seconds, drive again, pull over, and wait. I was almost in three accidents. When i got home, i did some research and found more hyundai owners with the same issue. I tried driving it but once again, it did the same thing, in the middle of traffic. I had to have the vehicle towed to the dealership because driving the vehicle is a safety issue. The dealership contacted me and said that the vehicle is not under warranty and that i have to pay $2700. Since this is happening with other vehicles, and it is a safety issue, i feel hyundai should fix it. I had a similar issue a few months ago where the vehicle completely stopped while i was driving 45 miles, in traffic, with error message,hybrid system warning! Safely stop and do not drive." the vehicle does not let you safely stop, it just stops. That issue was under warranty. There is something wrong with the hybrid system. I called hyundai of america to see if they would buy it back or help me out and the representative was very rude and said no. Hyundai doesn't care about the safety of the consumer, just the money. Please help.
Vehicle Mileage at Failure	77000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SNELLVILLE, GA
VIN pattern	KMHEC4A4XFAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VR3KCZKZ5TS035592 WBAJU810009K51003 LCEPESLD6S6004354 JMBHNPA4WSA701683 KM8JFCA15NU057981 AFAWAXMJKW3M01294 WDD2183741A017159 WDC2510221A080337 LJD7AA1D2S0261750 WDDWF8AB2KR460689 JF1ZN12B5DG009924 JMZKF6W7A00829939

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2015 Hyundai SONATA HYBRID Service Brakes Problems, Complaints and Defects, Recalls and Failures

2015 Hyundai SONATA HYBRID Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?