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2014 Hyundai SONATA HYBRID Power Train Problems, Complaints and Defects

Issue ID	1505717
Internal NHTSA #	11141027
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA HYBRID
Model Year	2014
File date	01/09/18
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	This event can happen at any time while driving and has happened numerous times during one short trip until i parked the car due to the danger of driving it. While driving, you get an alarm sound and dash indication and the car just dies. You then must pull over quickly and stop. While stopping in this condition, the brakes sound terrible like they are grinding horribly but do stop the car. If you push the button to shut off the car and then push it to restart, then the fault clears and the car drives normally until it occurs all over again. My wife said it had been happening occasionally but never several times during one short trip. She had already taken it to the hyundai dealer and was told that this was not covered under the powertrain warranty and that it was a hydraulic sensor in he the hydraulic pack that would be several thousand dollars to replace. They then assured her that the car was safe to drive. They later stated that they didn't know that the car was shutting off and that they thought that it was only a dash trouble light. This issue puts the driver and occupants in a dangerous situation as it happened to us several times while driving on the interstate. We parked the car after this one trip and started driving a backup car until we could get the problem fixed. The car has less than 100,000 miles, but i believe that it has been an issue since about 36k miles. It started making a funny noise at that time but didn't affect the car in any way and the dealer assured us that this was normal for the car even though the new cars didn't make this noise. Ray skillman hyundai south side in indianapolis has since "fixed" this issue as a goodwill favor, but we just got it back and haven't driven it enough to know whether it is truly corrected. Thanks for looking into this. Have there been any accidents because [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	95000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	INDIANAPOLIS, IN
VIN pattern	KMHEC4A47EAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VXKUSHNS0RW032751 KL1SA697J7B174047 WBAYE02070DW88568 NM0LS7E78K1420444 JN1FAAN15U0013480 ZFA19900005020662 WBAPP17020VM78735 TMBEM65J6C3133489 WAUZZZ8E33A105709 KNAF24161L5887773 2T1KU4EE9AC353420 VR3KBDGH8TS057592

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2014 Hyundai SONATA HYBRID Power Train Problems, Complaints and Defects, Recalls and Failures

2014 Hyundai SONATA HYBRID Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?