| Issue ID | 1255281 |
| Internal NHTSA # | 10821353 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2013 |
| File date | 01/11/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The electronic power steering with steer assist option on this vehicle makes it very difficult to hold a straight line while driving. I constantly have to correct the steering to keep the vehicle in control on a straight line. This has been an ongoing problem since i purchased the vehicle. I brought it to three different hyundai dealerships , finally the last dealership actually tried to rectify the problem twice adjusting the electronic power steering control switch. This switch has four driving modes from comfort to sport. The last visit the technician placed it in the sport mode for better steering response with less play in the steering, this did help somewhat but the car still drifts to the left while driving. Two four wheel alignments were performed but still could not solve the drifting problem. This drifting is extremely dangerous while driving on the highway, the vehicle will go into another lane if i do not constantly correct the steering. In over 30 years of driving experience with multiple vehicles i never had such a problem. I sent hyundai an email about this and it led to nowhere but call a third party moderator. That is an extremely disappointing response and i'm totally disgusted about this. I searched online if other owners had the same problem and i'll tell you there are many owners with the same problem it's a shame hyundai is ignoring such a safety issue. I hope this complaint will lead to a resolution before a serious injury and/or fatality occurs. Please examine this issue. |
| Vehicle Mileage at Failure | 28000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PEMBROKE PINES, FL |
| VIN pattern | KMHEC4A45DAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |