| Issue ID | 1089532 |
| Internal NHTSA # | 10614956 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2012 |
| File date | 19/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I had been experiencing a hesitation when accelerating, a lurch when hitting the brake as well as sometimes when accelerating as though the gears could not shift properly. This did not occur as often if the car was out of blue drive. This had been going on for about 4 months. I had taken it to a dealer and called a service department but none of them could explain why it might be happening and i could not make the issue repeat once i got it to the dealer. On saturday i went to drive my car, pulled out and was going about 40 mph about 2 min after i had started the car and all of a sudden my foot was to the floor, the rpm was all the way up to red and my car was slowing down! I pulled over turned the car off and started it again, i pulled out again and it began to do the same thing but when i hit the brakes the car lurched forward worse than ever before. I pulled into a gas station cut the car off and got out to let my boyfriend try it (he had been following me in his car and did not know what was wrong). When he got in to try it he tried to put it in reverse and it would not shift at all. It was like it was still in park, but when he tried to put it back in park the car responded as though he had shifted it. Obviously something was very wrong with the transmission. We called the 24 hour roadside assistance and got towed to the nearest dealership. They mechanics spent all day taking it a[art and could not find the source of the problem. The senior mechanics came in on monday and said i would need a new transmission, that the existing transmission was "all burned up" they claim this is a rare internal problem and that a new transmission will fix the issue. All of this was covered under my warranty but it could have caused major problems had i been on the highway when this happened! |
| Vehicle Mileage at Failure | 23200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AZLE, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |