| Issue ID | 1724097 |
| Internal NHTSA # | 11395788 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2012 |
| File date | 11/12/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 hyundai sonata hybrid. The contact stated that while her son was driving the vehicle at approximately 60-65 mph, various warning lights illuminated. The vehicle failed to accelerate, when the accelerator pedal was depressed however, he was able to drive the vehicle to an independent mechanic, who informed him that the oil cap was missing, and there was no oil in engine. The independent mechanic replaced the cap, added oil to the vehicle, and advised her son to take the vehicle to a hyundai dealer. The vehicle was taken to keyes hyundai (5746 van nuys blvd, los angeles, ca 91401) where the failure was diagnosed as an engine failure. The contact stated that the dealer informed her that they needed to see her oil change service receipts. The vehicle was included in nhtsa campaign number: 20v746000 (engine). The contact stated that she attempted to contact the hyundai manufacturer but was unable to speak to a representative. The failure mileage was 104,000. |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PLANO, TX |
| VIN pattern | KMHEC4A46CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |