| Issue ID | 1710972 |
| Internal NHTSA # | 11383372 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2012 |
| File date | 19/10/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 hyundai sonata hybrid. The contact stated that upon start of the vehicle as well as upon acceleration, he had heard an abnormal fluttering noise emit from the engine, without warning. The contact then took the vehicle to st. Charles hyundai (5701 veterans memorial pkwy, st peters, mo 63376) where the contact was informed that the vehicle was dangerous to drive and that the engine could possibly lock up while driving. The dealer gave the contact a loaner vehicle while they attempted to determine the cause of the failure. The contact was then informed that the vehicle was diagnosed with engine failure. Upon investigation, the contact discovered nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 129000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TROY, MO |
| VIN pattern | KMHEC4A47CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |