| Issue ID | 1232652 |
| Internal NHTSA # | 10785863 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA HYBRID |
| Model Year | 2012 |
| File date | 29/06/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While driving it down the street started to hesitate frequently while driving then heard a loud clanking sound which continued on while driving it to dealer. Dealer looked at it and we were told the motor had gone out and needed to be replaced! They also said we had to pay for it because they said our oil changes were not approved! Once we got the paper work back they quoted they found oil build up and large chunks of metal throughout the engine that has contaminated the valve train. They had to replace engine, cylinder head, valve, valve spring, camshafts ,gaskets! Now they are issuing a recall on hyundai sonatas for this exact problem , but they are also saying our car is not included in the recall even though what they fixed is the exact problem that is listed on the recall. It took them almost 2 months to have our car in the shop because they couldn't find the parts needed to fix the engine!!!! |
| Vehicle Mileage at Failure | 55437 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSEVILLE, CA |
| VIN pattern | KMHEC4A43CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |