| Issue ID | 1724926 |
| Internal NHTSA # | 11396372 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2019 |
| File date | 14/01/21 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. We tried pressing the automatic start and it kept hesitating and everything went black on the instrument panel. After 3rd time it started and we were able to get home. It started having more hesitation while to go up hills and low speeds. The automatic start /stop also stopped working in the vehicle. I also was having trouble with the blue link system, they were having to reset it each month until they decided to make a ticket for repair in which took a month or so in order for the engineers to see if it was default on there end. Then they decided to set me up for a appointment to have it looked at through hyundai, which now they saw i have to have whole new head radio head unit with blue link and also a new transmission. Purchased brand new and it has low mileage and need transmission. I |
| Vehicle Mileage at Failure | 16177 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BURLINGTON, NC |
| VIN pattern | 5NMS33AD0KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |