| Issue ID | 1655468 |
| Internal NHTSA # | 11320404 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2019 |
| File date | 17/09/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have had issues with this vehicle since very shortly after purchase in june 2019. I have been without my vehicle three times due to service/warranty related issues - twice in a rental, and now the third time i am using a friend's vehicle. My complaints began with a "hard start" and a delayed turnover of the engine. The vehicle behaves as though it wants to stall out. Hyundai told me for months that they couldn't recreate the problem to fix it even though it happened 2-3 times minimum per week. Then the other things started going wrong... Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (i was going 60mph at the time with no risk of collision). -apple car play malfunctions - sounds like wires are crossed (using apple charger and generic charger) -rear view camera stays on for 10-15 minutes at a time to the point that i have to turn off and restart the vehicle -while going 25-40 mph, at times, the vehicle will create a noticeable front end jerking motion -while the flight recorder was in me vehicle, it went off on an emergency alarm for over 3 hours and hyundai's service team couldn't determine a problem -the gas cap door will not open or close properly -vehicle, on 5 occassions, would not respond to depression of gas pedal there are other smaller issues that i have expressed my concern over, and i no longer feel safe in this vehicle with my two small children have now been without vehicle for 30+ cumulative days |
| Vehicle Mileage at Failure | 11300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW PORT RICHEY, FL |
| VIN pattern | 5NMS33AD2KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |