| Issue ID | 1685680 |
| Internal NHTSA # | 11351730 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SANTA FE |
| Model Year | 2019 |
| File date | 13/08/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Stopped the car at a red light and the idle stop and go (isg) feature has turned off the engine... Once the green light turned on, i pressed gas and the engine did not start and after couple of attempts all warning lights turned on and i was not able to use the key to start the engine aswell. And so i had to turn off the key completely and then start the engine... Bought the certified pre-owned car at 38000 miles in feb 2020 and this happened only once in august 2020 and the mileage was about 39800 during that time. Luckily i had only one car at my back who honked on me continuously... I was not able to reproduce the issue afterwards but to be honest i kept only about 50 miles since then. I am afraid if i would get stalled one fine day... And also afraid hyundai service center would just say not reproducible and may just say to turn off the feature may be? |
| Vehicle Mileage at Failure | 39800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARY, NC |
| VIN pattern | 5NMS23AD5KHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |