Issue ID | 1546980 |
Internal NHTSA # | 11187081 |
Manufacurer | Hyundai Motor America |
Brand | HYUNDAI |
Model | SANTA FE |
Model Year | 2019 |
File date | 05/03/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | On march 5, this vehicle stopped while driving in the middle of a street. I was unable to start the vehicle and me and my passenger could have been seriously injured or killed. Car was towed to dealership and has 2600 miles on it. I have found that hyundai is doing a recall to replace starter and a software update. I have been told that because of the new technology this vehicle has which is an automatic start and stop at a stop sign or stop light that the starter shorted out and apparently the software in the car just stops the car while driving.. This happened while driving the car at 35 miles/hour on a busy street. It is a miracle that i was not hit and injured or killed. Car is at the dealership waiting for a new starter and software update with a possible ship date of march 31, 2019. These 2019 santa fe are not safe to be selling to the public with this known defect. |
Vehicle Mileage at Failure | 2650 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOUSTON, TX |
VIN pattern | 5NMS53AD4H0XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |